Privacy Policy

Data controller

Chor Furniture (Sung Men, Phrae, Thailand) ("we") is the data controller under Thailand's Personal Data Protection Act B.E. 2562 (PDPA) for data collected through this website and our chat channels.

What we collect

• Contact details you submit in our form: name, phone number, email, province, approximate door size, and your message.
• Chat messages when you contact us via Facebook Messenger or LINE OA (including photos you send).
• Website usage data via cookies and analytics tools (Google Analytics, Meta Pixel), such as pages viewed and traffic source.

Why we use it

We do not sell or rent your personal data. Data may be processed by the service providers we use (database, chat, and analytics platforms) solely for the purposes above.

• To respond to your inquiry, provide advice, and prepare quotations.
• To process orders, deliver products, and provide after-sales service.
• To measure and improve our website and advertising (aggregate statistics).

Retention

We keep contact and inquiry history for no longer than 24 months after your last contact, unless a purchase occurs, in which case order-related records are kept as required by law.

Your rights

To exercise these rights, contact us via LINE OA or the website contact form. We will respond within 30 days.

• Request access to or a copy of your personal data.
• Request correction of inaccurate data.
• Request deletion, or withdraw consent at any time.
• Object to or request restriction of processing.

Cookies

This website uses cookies essential to its operation, plus analytics/advertising cookies (Google Analytics, Meta Pixel) to measure usage. You can disable cookies in your browser settings.