Frequently Asked Questions

Message us on LINE/Facebook Page or fill the contact form on the website. Our team replies within 1 business day.

Yes, we manufacture any size. There is no minimum. Please provide the door opening dimensions (width × height × wall thickness) when you contact us.

No minimum. We take orders from 1 door panel, whether for a private home or a contractor project.

Yes, you are welcome to visit our showroom and factory in Phrae. Please book an appointment in advance so we can give you a proper tour.

Kiln-dried teak is oven-treated to reduce moisture content to a controlled level. The result is a more dimensionally stable wood that is far less likely to warp, crack, or expand and contract with humidity changes compared to air-dried or green timber.

Models marked "In stock" on the product pages can be shipped immediately after order confirmation. Use the "Ready" filter in the catalog to see available items.

Typically 7-14 business days depending on the model, size, carving pattern, and current production load. We confirm the exact timeline in the quote.

Yes, we ship to all 77 provinces in Thailand via carriers experienced with building materials.

Delivery time depends on destination. Northern Thailand (close to our factory) 1–3 days; Bangkok 3–5 days; Southern Thailand 4–7 days. We notify you when the parcel is dispatched.

Shipping is quoted alongside the product price — no surprise additions later, making it easy to budget accurately.

Bank transfer, PromptPay, or QR Code — all Thai banks accepted.

A 50% deposit of the order value is required to start production. The balance is due before shipment.

We guarantee the quality of our kiln-dried teak materials. If you encounter a material defect within the stated period, contact us on LINE and we will assess and resolve it.

Photograph any damage immediately before opening the packaging and notify us on LINE within 24 hours. We will file a claim and arrange a resolution.